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1 Person/PWD: (click here for more info)
1 Person/General Public:
There will be a $1.00 fare for The Area Agency on Aging subsidized trips. If you have any questions, please call 1-888-795-0740 for the BCT Reservations Department. Tokens are available for riders who have registered with the Area Agency on Aging. registrationBefore we can schedule your trip, you must be registered with us. You may either call us at 1-888-795-0740 or print, complete and mail an application to the address on the application: All wheelchairs must be in functioning order and must meet certification requirements of BCT in advance of transportation. If a wheelchair becomes non-functioning while in transit, BCT will request assistance from the rider's emergency contact or BCT will dial 911 for emergency professional assistance at the rider's expense. scheduling a rideScheduling hours are 8:30 a.m. to 4:30 p.m. To schedule a ride, call 1-888-795-0740. Transportation is available Monday through Friday between 6:00 a.m. and 6:00 p.m. (Saturday, Sunday and evenings available through special arrangement). Transportation outside of Bucks County may be limited to certain days/times. Please call 1-888-795-0740 for details. Please schedule your ride at least 2 week-days in advance. If you are calling exactly two week-days in advance, please call no later than 4:30 p.m. You may schedule up to 6 months in advance. Please schedule your ride according to the time you need to arrive at your destination. Our Reservationist will be able to give you an approximate time your driver will arrive for you. Our drivers are considered "on time" if arriving within 15 minutes before or after the approximate pick-up time given, as well as arriving within 15 minutes after a scheduled return time. When scheduling, we will need: When scheduling an "out-of-County" ride, you must call a minimum of 2 week-days in advance. Appointments should be made no earlier than 10:00 a.m. and you must be ready to return no later than 1:00 p.m. Your pick-up will be between 7:00 a.m. - 9:00 a.m. You must have the complete address including your doctor's name and telephone number where you can be reached. If you require transportation beyond our normal "out-of-County" service, we will assist you with public transportation arrangements. Counties BCT serves: Philadelphia, Montgomery, Lehigh and Northampton. canceling a rideTo cancel a ride, please call 215-794-5556 at least 2 hours before your scheduled pick-up time. If a rider cancels 2 consecutive weeks of "Subscription" trips, the "Subscription" will be inactivated and the rider must reschedule any trips at least 2 week-days in advance. ("Subscription" trips are repeat trips that are automatically added to the schedule for the same day, time and destination each week). If a rider fails to cancel a trip at least 2 hours before the scheduled pick-up time, and driver arrives, but ride is not taken, this is considered a "no-show". Riders with 3 consecutive "no-shows" or 5 total in a month may be required to schedule only 1 trip at a time. Assistance/EscortsBasic service is curb-to-curb, and drivers will assist passengers on and off the vehicle if so noted upon registration, or if requested at time of scheduling. If door-to-door service is required, you may need an escort. Escorts are permitted to ride free of charge when a document from your medical provider is on file with BCT stating that the rider requires assistance to travel. bucks county area agency on aging (aaa)Transportation is subsidized for members of Bucks County Area Agency on Aging for certain trips. For more information, please call 267-880-5700. Tokens are available in lieu of cash payment. Click here for application > Funding for the Shared Ride Program is provided in part by the following: |
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