REDUCED FARE SENIOR SHARED RIDE PROGRAM

Shared Ride Transportation for Senior Citizens age 65 and older

REDUCED FARE SENIOR SHARED RIDE PROGRAM

Shared Ride Transportation for Senior Citizens age 65 and older

Program Details

BCT passengers share their trip with other riders who are traveling in the same general area. Multiples stops will be made at various locations along the route. You may be asked to adjust your appointment times or to depart earlier to ensure everyone arrives at their destinations on time.

Transportation is available on a first-come, first-served basis and is curb-to-curb service. 

Cost of a One-Way Trip for Seniors and the General Public:

Riders aged 65 years or older pay 15% of the General Public fare. The General Public fare is for riders up to age 64. The following rate schedule shows the fare for a one-way trip:

Number of milesSeniorsGeneral Public
0-4$4.20$28.00
4.1-10$5.10$34.00
10.1-15$5.40$36.00
15.1 Plus*$7.50$50.00

*Trips at these distances are subject to Shared Ride vehicle and driver availability. 

How to Schedule Your Ride

Once your application has been processed and approved, you may call the BCT Reservation Department to schedule your ride between 7:00 a.m. and 4:30 p.m. Monday through Friday. All requests for service are scheduled on a first-come, first-served basis. All rides must be scheduled a minimum of two (2) business days in advance of your planned trip.

Information You Will Need to Provide When Scheduling Your Ride:

Your complete name and address including building name/number, street name, house or apartment number.

Your telephone number and cell phone number if you have one.

The date of your trip.

The complete address of your destination (including location of any specific entrance) and telephone number.

You may schedule a single, multiple or ‘subscription’ trip. (Subscription trips are repeat trips that are automatically added to the schedule for the same day, time and destination each week).

Your drop off/appointment time and the time you will be ready to return.

After scheduling your ride, you will be given an estimated time of vehicle arrival for your pick-up and your return.

Our vehicles are considered “on-time” if they arrive within fifteen (15) minutes of the estimated time given. This means we may arrive 15 minutes before or 15 minutes after your scheduled time, so please be ready within that timeframe.

The reservationist must be made aware of any special needs, (i.e., a vehicle with a wheelchair lift; if an escort will be accompanying you on your trip; if you have a service animal; or any additional special needs you may require).

*When using our services, it is important to ensure that your mobility device is in the same working condition in which it was approved so that you are able to board our vehicles safely and without issue.  Here at BCT, we take your safety very seriously. To help ensure the safety of our clients and staff, we require that only approved devices be used.  

If you have any questions, please do not hesitate to contact our Risk Management Department at 215-794-5554 ext. 1510

FAQs

  • The Bucks County Area Agency on Aging subsidizes transportation for persons 65 and older in getting to and from senior centers, medical facilities, human service agencies, libraries, banks and grocery stores. Call the Area Agency on Aging for an application, 267-880-5700. There is also an application for those who are under age 64 and are disabled as well as an application for those on Medicaid which provides free transportation to medical appointments. Please specify the application you are interested in obtaining.

  • To cancel a ride, the rider must call the Reservations Department or the Cancellations Hotline at least two (2) hours in advance of the scheduled pick-up time. If a rider cancels two (2) consecutive weeks of Subscription trips, the subscription will be made inactive, and they must reschedule any trips at least two (2) business days in advance.
    Reservations Department: 888-795-0740
    Cancellations Hotline: 215-794-5556

  • Passengers who miss their scheduled ride are considered a ‘no-show.’  Passengers with three (3) consecutive or five (5) total no-shows in a month may be suspended from transportation for a period of one (1) month.  If a passenger is a no-show after being reinstated following a suspension, he or she may be permanently removed from the Shared Ride program.

  • Basic service is curb-to-curb.  Drivers will assist passengers on and off the vehicle if so noted upon registration, or if requested at the time of scheduling. If door-to-door service is required, you may need the assistance of an escort.

    Escorts are permitted to ride free of charge when a document from your medical provider is on file with BCT stating that the passenger requires assistance to travel.

  • BCT adheres to the guidelines set forth by the Americans with Disabilities Act (ADA), ensuring that individuals with disabilities can travel with their trained service animals. Passengers must provide valid certification that their animal is a trained services animal, the animal is up to date on all vaccinations, and the medical necessity of the service animal provided by a medical professional.

  • Escorts are permitted to ride free of charge when a document from your medical provider is on file with BCT stating that the passenger requires assistance to travel.

  • We are unable to guarantee specific vehicles unless a lift vehicle is required to transport a power wheelchair.

  • The number of grocery bags being taken on board a vehicle to a maximum of 4. Bags may be paper, plastic or cloth bags, weighing no more than 10 (ten) pounds. This will help to maintain sufficient room on board and avoid delays.

  • All wheelchairs must be in functioning order and must meet certification requirements of BCT in advance of transportation. If a wheelchair becomes non-functioning while in transit, BCT will request assistance from the rider’s emergency contact or BCT will dial 911 for emergency professional assistance at the rider’s expense. If the wheelchair is a power wheelchair, please make sure your battery is fully charged prior to your trip.

  • In cases of inclement weather, check your local radio stations, or call BCT at 888-795-0740 for information regarding your transportation. You may also visit our website or check our social media pages for updates.

  • BCT’s transportation services are not offered on the following observed federal holidays: New Year’s Day, Labor Day, Memorial Day, Thanksgiving, Fourth of July, Christmas

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